Contact Us & Grievance

Talk to us

• Enquiries: WhatsApp us
• WhatsApp Concierge:
• Email: info@thevegclub.com
• Hotel: Country Inn & Suites by Radisson, Sahibabad, 64/6, Site 4, Sahibabad Industrial Area, Ghaziabad, Uttar Pradesh 201010 — The Veg Club is the hotel’s official booking partner.

Please have your reservation reference ready — it is the fastest way for us to find your booking, your payment and your coupon.

Write to us

Our registered address is set out under Merchant details below.

Raising a grievance

If something has gone wrong — a payment you cannot account for, a coupon that was not honoured, a reservation that was not held, or the way your personal information has been handled — please raise it with us directly on the number above, or in writing to the address below.

Please include:

• your reservation reference;
• the date and restaurant of the booking;
• the mobile number the booking was made with;
• what happened, and what you would like us to do.

We will acknowledge your grievance and work to resolve it. If it concerns a payment, we may need to trace the transaction with our payment provider before we can respond fully.

Related pages

• Cancellation & Refund Policy — what happens to the booking charge.
• Booking & Reservation Policy — how a reservation works.
• Privacy Policy — what we hold about you and your choices.